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Best rate guarantee

The hotel has the lowest price when you make a reservation from Official website.

If you find a lower price than Official website on another reservation site, please contact us.

Best Rate Guarantee Conditions

In order to guarantee the best rate, the following conditions must be met.

  • ●same hotel
    ●Same dwell time(Check-in/Check-out time)
    ●same stay date(Arrival date/Departure date)
    ●Same payment method
    ●same number of people
    ●Same Cancellation Conditions
    ●Identical meal content
    ●Identical services and benefits(including amenities)
    ●same room type

Not covered by Best Rate Guarantee

  • ●Package fee with transportation etc.
    ●Prices that cannot be confirmed on the website, such as reservations only accepted by phone
    ●Rates subject to payment by coupons, vouchers, credit cards, etc.
    ●Rates for which the hotel is not involved in the sales amount, such as sales by travel agencies (arranged trips, etc.)
    ●Fees for auction sites (joint purchase sites, etc.)
    ●Fees that fluctuate according to exchange rates
    ●Fees that consider rewards such as points and cash vouchers to be discounts
    ●Direct mail, membership-only plans, welfare programs, contracted corporations, and other plan where prices are not disclosed for general customers
    ●Products for groups
    ●campaign product
    ●Time sale product

Warranty details

  • After reserving a room from Official website, please enjoy the published rate (limited to the rate that can be reserved) cheaper than the Official website on the other company's website within 24 hours.
    Please call me if you find it.
    *The rates on the Official website fluctuate daily depending on the availability of rooms.